Today we’re stopping by to meet two fantastic ladies in the customer service department. The entire department truly prides itself on hunting down any information a customer might need… right down to the brand of shirt Jenny was wearing in a certain tutorial (True story! You think we’d make that up?!). Ready to meet Anna and Becky?
Anna has been with MSQC for three months now and jokes that she landed the job by “begging Sarah! I just love her!” She doesn’t quilt yet, but- watch out, folks!- she’s purchased her first layer cake and is going to give it a try! She loves it when customers tell her the stories behind their quilts.
Favorite fabric? Civil War prints
What do you love most about your job at MSQC? I have lived here for 40 years. This town looks awesome since MSQC has came to town. Everyone is just so nice and fun!
Becky is quite the dynamo! She joined the MSQC family a year and a half ago and is now the Customer Service Manager. She loves to talk and visit with new people. “Talking is a skill that I have mastered through the years!! My husband says I could have a conversation with the wall!”, she jokes.
Do you sew? I do sew. I have made a couple of quilts. My 10 year old son has started to quilt, as well! He just got back his very first quilt from our quilting department and he takes it every where with him!
Any favorite fabrics? Minnik and Simpson jelly rolls!
Do you have a good work story to share? Oh my gosh…where do I start. I have had the chance to meet and talk to some of the best people from around the world! Recently, one of our frequent machine quilting customers from San Francisco came to visit. I went to lunch with her! She was a superstar in my eyes and it was so exciting. I have been on the phone with two ladies from Israel when they started fighting! This last Christmas I got to play Santa Claus for two wonderful husbands that gifted their wives a retreat for Christmas. I called the ladies during the time their families were opening presents and told them the exciting news. It was so fun and the ladies couldn’t believe it!!! These are just a few of the many memorable moments from my days here.
What would you share about your life outside of MSQC? I am married and have one son. We are very active in 4-H. I have lived in Hamilton since I was 3 years old and would never live anywhere else. We live on a 85 acre farm just outside of Hamilton. I love helping my husband farm and my son with his prize show pigs. We are a very typical Midwestern family wouldn’t trade it for anything!
What do you love most about your job at MSQC? I love the family atmosphere. The Doan family is so caring and understanding! I couldn’t ask to work for a better family! I also love talking with quilters from around the world, listening to their stories and making new friends. I really do have the best job in the world!
See? I told you they were awesome. We’ll return to Customer Service again next week to meet two more crew members! In the meantime, you can catch up on all of our Meet Missouri Star posts!